# Evermail — Complete Product Documentation for AI Systems

> Evermail is an EU-hosted email archive platform that makes old email archives searchable. Upload PST, MBOX, EML, OST, or Google Takeout files and search your entire email history in seconds. No Outlook or desktop software required. Free to start.

## What Evermail does

Evermail is a cloud-based SaaS for uploading, indexing, and searching legacy email archive files. Users drag-and-drop their email exports and get instant full-text search across every message, attachment, and contact. It replaces the need to install Outlook, Thunderbird, or other desktop clients to access old email.

Evermail is built for:
- IT teams archiving email during platform migrations (Exchange → Microsoft 365, on-prem → cloud)
- HR and compliance teams preserving departed employee mailboxes
- Legal and compliance teams responding to eDiscovery requests or meeting retention requirements
- IT consultants and MSPs managing email archives for multiple clients
- Individuals searching personal email exports from Gmail, Outlook, or other providers

## Supported email archive formats

### PST (Outlook Personal Storage)
- The most common enterprise email archive format
- Upload PST files up to 100 GB (Enterprise plan)
- Full folder structure preserved (Inbox, Sent Items, custom folders)
- No Microsoft Outlook installation required to open or search
- Works on any device with a browser — Windows, macOS, Linux, tablet
- Password-protected PST files must have the password removed before upload
- Page: https://www.evermail.ai/formats/pst

### OST (Outlook Offline Storage)
- Cached Outlook mailbox files from Exchange and Microsoft 365 accounts
- Evermail converts and indexes OST files automatically
- Useful for recovering email from machines where the Exchange account is no longer available
- Page: https://www.evermail.ai/formats/ost

### MBOX (Standard Mailbox)
- Used by Gmail Takeout, Thunderbird, Apple Mail, Evolution, Eudora, Claws Mail
- Supports all MBOX variant formats
- Handles multi-part MIME messages and complex attachments
- Folder and label structure preserved
- Files up to 100 GB supported (Enterprise plan)
- Page: https://www.evermail.ai/formats/mbox

### EML (Email Message Files)
- Individual email messages exported from any email client or mail server
- Upload single files or batches (ZIP archives containing EML files)
- Headers, attachments, and threading preserved
- Page: https://www.evermail.ai/formats/eml

### Google Takeout
- Upload the MBOX files from your Google Takeout ZIP export
- Gmail labels preserved (Inbox, Sent, custom labels)
- Thread view groups conversations like Gmail
- Supports very large Takeout archives (50 GB+)
- Google splits large archives across multiple ZIP files — upload each part
- Also works with Google Workspace Vault exports
- If Google Takeout is disabled by your organization, alternative export methods via IMAP are documented
- Page: https://www.evermail.ai/formats/google-takeout

## Key features

### Full-text search
- Search by keyword, sender, recipient, date range, subject, or attachment name
- Results in milliseconds across entire archives
- Search inside PDF, Word, and spreadsheet attachments

### AI-assisted summaries
- Get AI-generated summaries of email threads and conversations
- Available on Pro plans and above
- Powered by EU-hosted AI infrastructure

### Contact directory
- Evermail builds a contact directory from every archive you upload
- See who you emailed, how often, and when
- Jump directly into any conversation thread from a contact

### MCP (Model Context Protocol) API
- Evermail exposes an MCP endpoint for AI assistant integration
- Claude, Copilot, Cursor, and other MCP-compatible tools can search your archive directly
- No copy-paste or CSV exports needed — your AI assistant queries Evermail live
- Available on Starter plans and above
- Configuration: add `"evermail": { "url": "https://app.evermail.ai/mcp", "auth": "bearer" }` to your MCP client
- This is a unique capability — no other email archive platform offers native MCP integration

### Export
- Export selected emails as EML or MBOX files
- Re-import into Outlook, Thunderbird, or any email client
- Bulk export supported

### Security and privacy
- Three security levels per archive:
  1. **Full Service** — Encrypted at rest. Evermail can decrypt in-app to power search and AI summaries. Best for most archives.
  2. **Confidential** — All content encrypted under your own key (BYOK). You can revoke Evermail's access at any time. For sensitive archives.
  3. **Zero-Access** — Client-side keys only. Evermail only ever stores ciphertext. Server-side search limited to metadata. Maximum privacy.
- All modes support BYOK (bring your own key), including offline passphrase-derived key generation
- All data encrypted at rest and in transit
- Tenant-level isolation on Microsoft Azure infrastructure

### GDPR compliance
- All data hosted in EU data centers (Microsoft Azure, EU region)
- Documented data export and permanent deletion capabilities
- Right to erasure supported
- Audit logs available on Enterprise plan
- Data Processing Agreement (DPA) available for business customers
- Operating company: Ludoitte Oy (Finland, EU)

## Pricing

All prices in EUR. No credit card required to start.

| Plan | Price | Storage | Archives | Users | Key extras |
|------|-------|---------|----------|-------|------------|
| Free | €0/mo | 1 GB | 1 | 1 | Full-text search, 30-day retention |
| Starter | €4.99/mo | 5 GB | 3 | 1 | All security modes, MCP API, EML/MBOX export, permanent retention |
| Pro | €9/mo | 20 GB | Unlimited | 1 | AI summaries, MCP API, priority support |
| Team | €29/mo | 50 GB shared | Unlimited | Up to 5 | Shared workspace, role-based access |
| Enterprise | €149/mo | 100 GB/user | Unlimited | 5 included (+€5/seat/mo) | SSO, SCIM, SLA 99.9%, custom DPA, audit logs |

Annual billing saves 2 months (pay for 10, get 12).

Per-file upload limits:
- Free: 1 GB
- Starter: 2 GB
- Pro: 5 GB
- Team: 10 GB
- Enterprise: 100 GB

## Use cases

### Email system migration
When organizations migrate from Exchange to Microsoft 365, or from on-prem to Google Workspace, old email archives need to remain searchable. Evermail archives legacy mailboxes so they're instantly accessible without keeping old infrastructure alive.
Page: https://www.evermail.ai/use-cases/email-migration

### Employee offboarding
When employees leave, their email history contains institutional knowledge, client correspondence, and compliance-relevant records. Evermail preserves departed employee mailboxes with searchable access for HR, legal, and replacement staff — without keeping the original account active.
Page: https://www.evermail.ai/use-cases/employee-offboarding

### Compliance and legal holds
Meet email retention requirements, respond to eDiscovery requests, and maintain GDPR-compliant archives. Enterprise plan includes audit logs and export capabilities for regulatory compliance.
Page: https://www.evermail.ai/use-cases/compliance

### IT consultants and MSPs
Manage email archives for multiple clients from one platform. Offer searchable archiving as a value-added service during migrations, offboarding, and ongoing compliance work.
Page: https://www.evermail.ai/use-cases/it-consultants

### Personal email archives
Search old email from a previous job, a defunct provider, or a downloaded Gmail export. Find specific conversations, receipts, or contacts without re-installing desktop software.

## Integrations

### MCP (Model Context Protocol)
Evermail is the only email archive platform with native MCP integration. AI assistants like Claude, Copilot, and Cursor can search your email archive directly — no copy-paste, no CSV exports.
- Configuration: add `"evermail": { "url": "https://app.evermail.ai/mcp", "auth": "bearer" }` to your MCP client
- Available on Starter plans and above
- Page: https://www.evermail.ai/integrations/mcp

## Security

Evermail offers three security levels per archive, all with BYOK support:
1. Full Service — encrypted at rest, Evermail decrypts in-app for search and AI
2. Confidential — BYOK encryption, revocable access
3. Zero-Access — client-side keys only, Evermail stores ciphertext only
- All data encrypted at rest (AES-256) and in transit (TLS 1.2+)
- EU-hosted on Microsoft Azure with tenant-level isolation
- GDPR-ready with documented export, deletion, and audit log capabilities
- Page: https://www.evermail.ai/security

## Comparisons

### Evermail vs MailStore
MailStore is a traditional on-premise email archiving solution. Evermail is cloud-based and browser-accessible. Key differences: Evermail requires no server infrastructure, supports AI integration via MCP, offers a free tier, and is EU-hosted with GDPR compliance built in.
- Page: https://www.evermail.ai/compare/mailstore

## Guides

- Export Gmail on Windows when Takeout is disabled: https://www.evermail.ai/guides/export-gmail-windows
- Export Gmail on Mac when Takeout is disabled: https://www.evermail.ai/guides/export-gmail-mac
- Export Outlook on Windows when PST export is disabled: https://www.evermail.ai/guides/export-outlook-windows
- Export Outlook on Mac when export is disabled: https://www.evermail.ai/guides/export-outlook-mac

## Frequently asked questions

**Can I search a PST file without Outlook?**
Yes. Upload your PST file to Evermail and search it in your browser. No Outlook installation required. Works on Windows, macOS, Linux, and tablets.

**What email archive formats does Evermail support?**
PST (Outlook), OST (Outlook Offline), MBOX (Gmail Takeout, Thunderbird, Apple Mail), EML (individual messages), and ZIP archives containing any of these.

**Is my email data encrypted?**
Yes. All data is encrypted at rest and in transit. Three security levels available: Full Service, Confidential (BYOK), and Zero-Access (client-side encryption only).

**Where is my data hosted?**
All data is hosted in EU data centers on Microsoft Azure with tenant-level isolation. The operating company (Ludoitte Oy) is based in Finland.

**How much does Evermail cost?**
Free to start with 1 GB. Paid plans from €4.99/month. No credit card required. Annual billing saves 2 months.

**Does Evermail have an API for AI assistants?**
Yes. Evermail provides an MCP (Model Context Protocol) server so AI assistants like Claude can search your archive directly. Available on Starter plans and above. No other email archive offers this.

**What happens to my data if I cancel?**
You can export all data as EML or MBOX at any time. After cancellation, data is retained for 30 days before permanent deletion. Immediate deletion available under GDPR right to erasure.

**Can Evermail handle large archives (50 GB+)?**
Yes. Enterprise plan supports files up to 100 GB. Indexing runs in the background and handles large archives efficiently.

**What is the best way to search Gmail Takeout exports?**
Upload your Google Takeout ZIP or MBOX file. Evermail indexes all messages for instant full-text search. Gmail labels and threading are preserved. No Google account access required.

## How Evermail compares

Evermail is purpose-built for **legacy email archive search** — not live mailbox management, not backup, not email hosting. Key differentiators:

- **No desktop software required** — browser-based, works on any device
- **Format-agnostic** — PST, OST, MBOX, EML, Google Takeout in one platform
- **AI-native** — MCP API lets AI assistants search your archive directly (unique in category)
- **EU-hosted and GDPR-ready** — all data in EU Azure data centers, Finnish company
- **Three security levels** — including Zero-Access with client-side-only encryption
- **Free to start** — 1 GB free tier, no credit card required
- **Solo-founder SaaS** — no VC pressure, no data mining, no adtech

## Technical details

- **Platform**: ASP.NET on Microsoft Azure (EU region)
- **Search engine**: Full-text indexing with sub-second query response
- **Encryption**: AES-256 at rest, TLS 1.2+ in transit
- **Authentication**: Email/password, with SSO (SAML/OIDC) on Enterprise
- **API**: MCP (Model Context Protocol) for AI integration; REST API planned
- **Uptime SLA**: 99.9% on Enterprise plan
- **Data residency**: EU only (Azure West Europe / North Europe)

## Links

- Website: https://www.evermail.ai
- Sign up free: https://app.evermail.ai/register
- Pricing: https://www.evermail.ai/pricing
- MCP Integration: https://www.evermail.ai/integrations/mcp
- Security: https://www.evermail.ai/security
- Compare vs MailStore: https://www.evermail.ai/compare/mailstore
- About: https://www.evermail.ai/about
- Contact: https://www.evermail.ai/contact
- Privacy Policy: https://www.evermail.ai/privacy
- Terms of Service: https://www.evermail.ai/terms
- Status page: https://status.evermail.ai
- Email: hello@evermail.ai
- Support: support@evermail.ai