Step-by-step guide · Windows

Export Gmail on Windows When Takeout Is Disabled

Your IT admin has disabled Google Takeout — but you can still export your Gmail history using Thunderbird or Microsoft Outlook. Here's how.

On a Mac instead? macOS guide →
Before you start: These methods use IMAP to connect to Gmail, not Google Takeout. IMAP and Takeout are separate settings — your admin may have disabled Takeout but left IMAP on.

To check: open Gmail → Settings (gear icon) → See all settings → Forwarding and POP/IMAP. If you see an IMAP section and it says "IMAP is disabled" — or the tab is missing entirely — your admin has disabled IMAP too. In that case, contact your IT department and ask them to enable IMAP access for your account.
Method 1 — Free & Recommended

Use Thunderbird (free, open-source)

Thunderbird is a free email client that exports directly to MBOX format — the same format Evermail accepts. No Microsoft 365 subscription needed.

1

Enable IMAP in Gmail

In Gmail, click the gear icon → See all settingsForwarding and POP/IMAP tab.

Under IMAP access, select Enable IMAP and click Save Changes.

If this option is greyed out or the tab is missing, IMAP has been disabled by your admin. Contact IT and ask for IMAP access to be enabled for your account.

2

Download and install Thunderbird

Download Thunderbird from thunderbird.net and run the installer.

3

Add your Gmail account

Open Thunderbird. On the setup screen choose Email, enter your name, Gmail address, and password, then click Continue.

Thunderbird will auto-detect Gmail's IMAP settings. Click Done to finish.

If your Google Workspace account uses Single Sign-On (SSO), Thunderbird will open a browser window for authentication — sign in there.

4

Install ImportExportTools NG

Go to Tools → Add-ons and Themes. Search for ImportExportTools NG and click Add to Thunderbird.

This free add-on adds folder export options to Thunderbird's right-click menus.

5

Sync and export your folders

Wait for Thunderbird to finish downloading your messages (the status bar at the bottom shows progress).

Once synced, right-click a folder (e.g. All Mail) → ImportExportTools NG → Export folder → MBOX format.

Choose a save location and click OK.

6

Upload to Evermail

Go to app.evermail.ai, create a free account, and upload your .mbox file.

Evermail indexes every message so you can search by sender, keyword, date, or attachment.

Upload MBOX free →
Method 2 — If you have Microsoft 365

Use Microsoft Outlook (exports to PST)

If you already have Outlook installed, you can add your Gmail account and export it as a PST file. Evermail accepts PST files directly.

1

Enable IMAP in Gmail (same as above)

In Gmail → Settings → See all settings → Forwarding and POP/IMAP → Enable IMAP → Save Changes.

2

Add your Gmail account to Outlook

Open Outlook → File → Add Account. Enter your Gmail address and click Connect.

Outlook will guide you through Google's OAuth sign-in. Follow the prompts and grant the requested permissions.

If your org enforces conditional access or MFA, you may need to approve the Outlook connection in your Google account security settings first.

3

Wait for Outlook to sync

Outlook will download your Gmail messages via IMAP. This can take a while for large mailboxes — keep Outlook open and connected to the internet.

You can monitor progress in the bottom status bar ("Sending and Receiving").

4

Export to a PST file

Go to File → Open & Export → Import/Export.

Select Export to a fileOutlook Data File (.pst) → Next.

Select the top-level folder for your Gmail account (to include all subfolders, tick Include subfolders).

Choose a save location — pick somewhere with plenty of disk space — and click Finish.

5

Upload to Evermail

Go to app.evermail.ai and upload your .pst file.

Evermail reads PST files directly — no conversion needed. Your folder structure is preserved.

Upload PST free →

Ready to search your Gmail archive?

Upload your MBOX or PST file and find any email instantly. Free to start — no credit card needed.

Get started free →
FAQ

Common questions

What if both Takeout and IMAP are disabled?
You'll need to contact your IT admin and request IMAP access. Admins can enable IMAP for individual accounts in Google Workspace Admin Console → Apps → Google Workspace → Gmail → User settings. Once IMAP is enabled, return to this guide.
Will exporting via IMAP include all my emails?
IMAP syncs what's visible in your Gmail labels. Export All Mail to get a complete copy of your inbox, sent, and archived messages. Spam and Trash folders are separate, so export those too if you need them.
Should I use MBOX (Thunderbird) or PST (Outlook)?
Both work in Evermail. MBOX is the simpler format and Thunderbird is free. Use PST if you already have Outlook and prefer not to install new software. The search experience in Evermail is identical regardless of which format you upload.
How big will the export file be?
It depends on how many emails and attachments you have. A typical Gmail account with years of history can produce a file between 1 GB and 20 GB. Evermail handles files up to 100 GB on Enterprise plans.
Is my exported email data safe with Evermail?
Yes. Evermail is EU-hosted and GDPR compliant. Your emails are stored on Azure EU infrastructure and never leave the EU. You can also choose zero-access encryption so only you can decrypt your archive.
I'm on Mac. Is there a similar guide?
What is an MBOX file and how do I open it?
MBOX is an open email archive format used by Thunderbird, Apple Mail, and Gmail Takeout. Once you have exported your Gmail as MBOX, you can open and search it in Evermail without installing any desktop software. Learn more about MBOX files and how Evermail handles them →